Communication

Solution-Focused Coaching – the space in-between

By |2018-06-29T06:48:41+00:00November 14th, 2011|Coaching, Communication, Conflict, Conversation models, Delegation, Empowerment, Facilitation, Models|

In ‘The Mentalist’ Patrick Jane is a petty criminal turned consulting detective. Incredibly perceptive, with a deep understanding of human behaviour, he picks up all sorts of clues from people, alive or dead, that his likeable but flat-footed professional colleagues always miss. He then uses clever psychological ploys and strategies to get the perpetrator, whom [...]

Shades of dependence

By |2016-11-18T10:04:08+00:00September 28th, 2011|Change, Coaching, Communication, Conflict, Empowerment, Facilitation, Leading, Learning, Models, Personal Mastery, Teams|

One of the most common rules for workshops is “Candour”.  “Speak your mind!”  But this is often the most difficult to practice.  To understand this reticence let’s consider our growth process and development from dependence. We grow in cycles. On entry into the world we see ourselves as part of our mother, “me and mom [...]

Transaction Analysis

By |2016-11-18T10:04:09+00:00June 22nd, 2011|Coaching, Communication, Models|

As we experience different situations or emotions we may show dramatic changes in posture, facial expression, colour, breathing, tears, gestures.  Categorising these changes we can say they take on the behaviours of a sad or happy child, a loving or judgmental parent or a wise, mature adult.We may exhibit all these behaviours, yet we remain [...]

Comments Off on Transaction Analysis

A Decision Framework

By |2016-11-18T10:04:09+00:00March 23rd, 2011|Coaching, Communication, Decision making, Facilitation, Models, Workshop Technique|

I recently ran two workshops with different energies: In the first we planned a project. Although there were many unfinished ideas to be discussed, we agreed the tasks and deliverables which teams wrote up on sticky notes.  We sequenced the notes on a wall chart, putting in dependencies, responsibilities and durations.  I captured the plan in MS [...]

Comments Off on A Decision Framework

It-They-Me-We

By |2017-06-02T05:40:29+00:00March 15th, 2011|Coaching, Communication, Conversation models, Models|

Asking questions about a situation stimulates people to think creatively. In guiding an investigation, the questions you ask will point people to areas you think they should address. While you collect data, the person you interview will already be working on the topic. Of course, to resolve an issue, everybody should understand, and own, their [...]

Five Dysfunctions in Teams

By |2016-11-18T10:04:10+00:00December 6th, 2010|Coaching, Communication, Conversation models, Empowerment, Models, Performance, Teams|

Five Dysfunctions:  Trust, conflict, commitment, accountability, results You have the right people, you have a challenging project and a supportive organisational environment, but still there is hesitation.  How do you initiate delivery? J Richard Hackman, professor of social and organisational psychology at Harvard University, shows that developing interpersonal relationships alone has no effect on team performance.  Sirota [...]

Comments Off on Five Dysfunctions in Teams
Go to Top